FAQs
Where are orders dispatched from?
Orders are dispatched from the United Kingdom within 24 hours of placing your order.
We ship worldwide to all countries.
How long does delivery take?
All orders are dispatched via Royal Mail - UPS, DHL and FEDEX are available at an additional cost.
United Kingdom: Royal Mail 1st Class Signed | 1-2 days
Europe: Royal Mail International Tracked & Signed | 3-4 days
Worldwide: Royal Mail International Tracked & Signed | 4-5 days
Where can I purchase authentic MIDAS products?
Our products can be purchased from our website, our official eBay store, official Amazon store and selected watch retailers.
I’m not sure which strap will fit my watch?
If you are unsure about fitment, please contact us using the contact page.
What is the quality of your straps like compared to OEM?
The feedback we have received from customers is that our straps are more comfortable that the OEM straps and excellent quality. If you are unsatisfied with your strap you have 14 days to return it for a full refund.
What is your returns policy?
We offer refunds or exchanges within 14 days of purchase provided the item is in as new condition with no marks or damage and the original packaging is retained. The buyer pays all associated shipping costs and we recommend using a tracked service.